Christy Paul founded Site Smart Solutions to address the widespread challenges she observed within the property management industry. These include ineffective policies and procedures, reactive rather than proactive management strategies, inadequate investment in staff training and development, limited understanding of affordable housing regulations, and insufficient oversight—all of which negatively impact employees, residents, and overall community stability. Through her leadership, Christy has transformed communities by implementing strategic solutions that enhance operational efficiency, empower employees, and improve the resident experience. Her dedication to innovation and excellence has not only earned industry recognition but continues to drive her mission of elevating property management standards at every level.
Christy brings 20+ years of expertise in property management across Market Rate, Affordable Housing (202 PRAC, 202/8, 811 PRAC, Section 8, LIHTC, Multi-Layered), and Commercial Real Estate. She started as a Leasing Agent and quickly advanced into senior leadership, gaining hands-on experience in new construction, lease-ups, and portfolio management.
Her nationwide experience managing diverse communities has given her a deep understanding of landlord-tenant laws across multiple states and the skills to leverage technology for remote staff and operations oversight.
Christy’s expertise is backed by impressive credentials, including:
Christy's vision for Site Smart Solutions is clear: To be the trusted consulting firm that property management teams rely on to elevate their operations and achieve long-term success. Her approach focuses on:
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