Christy Paul, CEO Site Smart Solutions

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Christy Paul founded Site Smart Solutions with a clear mission: To elevate the standard of property management through passion, expertise, and people-first leadership. With over 20 years of hands-on experience in the property management industry, Christy brings unmatched insight and a heartfelt commitment to transforming the way communities are managed—especially within the complex world of affordable housing compliance. Having seen the impact of inefficient systems, undertrained staff, and reactive management practices, Christy chose a different path. She envisioned a company where proactive strategies, staff empowerment, and regulatory excellence work hand in hand to create thriving communities. Her driving belief? That great property management changes lives—boosting performance, building strong resident relationships, and supporting long-term operational success.

Christy’s love for property management is deeply rooted in her belief that people are at the heart of every successful property—whether it’s the team running the operations or the residents who call it home. Her commitment to developing high-performing teams, fostering positive resident experiences, and promoting long-term housing stability has positioned her as a trusted voice in the industry. Her broad background spans across Market Rate Housing, Commercial Properties, and Affordable Housing, giving her the ability to tailor solutions that align with the unique goals of each client. She has successfully guided ownership groups, nonprofit organizations, and management teams through complex challenges with clarity, strategy, and compassion.

• Delivering customized, results-driven solutions that improve operations and compliance
   
• Building and mentoring strong, capable teams that perform with confidence
   
• Promoting operational accountability, fair housing compliance, and program integrity
   
• Centering people—both staff and residents—in every strategy and decision

Christy’s expertise is backed by nationally recognized certifications that demonstrate her commitment to excellence in the housing industry:

• Certified Occupancy Specialist (COS)
   
• Housing Credit Certified Professional (HCCP)
   
• Accredited Resident Manager (ARM)
   
• HOME Compliance Specialist (HCS)
   
• Licensed Realtor – State of Michigan
   

With Christy at the helm, Site Smart Solutions has become a leading consulting firm known for solving tough problems, enhancing property performance, and ensuring affordable housing compliance across multiple program types. Her innovative, people-centered approach continues to set a new standard for property management excellence—one where both people and properties thrive.