CEO BIO

Christy Paul founded Site Smart Solutions out of a deep passion for transforming the property management industry. Christy saw firsthand the challenges that hinder success—inefficient policies, reactive management, lack of investment in staff development, and limited understanding of affordable housing regulations. Rather than accepting these as the norm, Christy set out to create real, lasting change. Driven by the belief that better management leads to stronger communities, improved staff retention, and positive resident relationships, she has dedicated her career to developing proactive strategies that enhance operational efficiency, empower employees, and elevate the resident experience. Her innovative approach and commitment to excellence have not only earned industry recognition but continue to inspire a higher standard in property management—one where both people and properties thrive.

Christy brings over 20 years of expertise in property management, with a proven track record of success across all property types. With extensive experience in Market Rate and Commercial Housing, she has developed a deep understanding of the industry’s diverse needs. Her affordable housing experience spans across all property types. This broad expertise allows her to drive success and create positive outcomes for every community she serves. 

Christy’s expertise is backed by impressive credentials, including:

• Certified Occupancy Specialist (COS) 
• Housing Credit Certified Professional (HCCP)
• Accredited Resident Manager (ARM)
• Rural Development (RD)
• HOME Compliance Specialist (HCS)
• Licensed Realtor in Michigan

 Her approach focuses on:

• Delivering tailored, actionable solutions.
• Building and leading strong, capable teams.
• Driving operational accountability and compliance.